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    Returns

    1. Do I need to send back my whole bike if just one part (suspension fork, shocks, brake system, etc.) is defective?
    2. How can I return my bike when making a warranty, guarantee or a crash replacement claim ?
    1. Can you provide me with a box to return my bike?
    2. Do I need to be aware of anything specific when shipping e-bikes?
    3. What do I need to keep in mind when shipping batteries?

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