Propain Bicylces GmbH Support

Do you have an urgent service issue? Here you can find information on how to use our self-service and support offerings.

All the relevant information so you can configure and order your dream bike with ease and confidence.

Everything you need to know about payment as well as our options for bike leasing or financing.

Your bike can be shipped or picked up in person. Here you will find all the important details.

Answers to questions about our Casual and Performance clothing lines can be found here.

Is something wrong with your bike? Then you will find all the information here regarding complaints, warranty & returns.

Here you will find extensive technical information on all current and older models.

If you have questions about your bike, delivery, product availability, and assembly, you are in the right place.

Here you will find answers to the most important questions regarding the topic Test Ride.

Here you will find our bike models – tailored for different applications, from trail to e-bike and gravel.