Shipping & Pickup

    Delivery

    1. How can I track the progress of my order?
    2. How long will it take until I receive my bike?
    3. What are the dimensions of the box in which the bike will be shipped?
    More

    Shipping Costs

    1. What are the costs for shipping and packaging, and to which countries does Propain deliver?
    More

    Showroom Pickup

    1. How can I pick up my bike?
    2. I selected the shipping option for my order. Can I still pick up my bike?
    3. I ordered PROPAIN GET.SET.UP, but I would prefer to receive my bike by shipping. Is that possible?
    More

    Taxes, Customs & Export

    1. What do I need to consider when ordering from a non-EU country?
    2. What do I need to know about UK customs and import VAT?
    More

    Any questions? Click here for customer service

    Contact

    Configure your dream bike now

    To the shop