Complaint, Warranty & Returns

    Claim

    1. Whom should I contact to report defective components?
    2. How do I file a complaint with PROPAIN?
    3. Claim for Components
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    Guarantee

    1. Claim for Components
    2. How long do I have a warranty or guarantee on the frame?
    3. How long is the warranty on components such as forks or shocks?
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    Returns

    1. What do I need to consider when shipping a battery?
    2. Do you have a box for returning my bike?
    3. How do I return my bike for warranty, guarantee, and crash replacement?
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    PROPAIN Crash Replacement

    1. PROPAIN Crash Replacement
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