Can't make it to pick up your bike after all? Please contact us via the online contact form (Contact | Propain Bikes (propain-bikes.com)) and let us know, including your delivery address. 

Please note that depending on which bike you have ordered and the country of your delivery address, we will charge you the difference in shipping costs. Should this be the case, you will be informed immediately. 

Do you live outside the EU? Unfortunately, we can no longer make any changes to your order due to VAT.