Payment

    Payment Methods

    1. Do I have to pay the invoice immediately or upon delivery?
    2. Can I pay a certain amount when ordering and the rest upon delivery?
    3. How can I use a voucher with my order?
    More

    Bike Leasing & Financing

    1. Does PROPAIN work with a bike leasing provider?
    2. How can I lease a PROPAIN bike via JobRad or Businessbike?
    3. Can I use a Cycle to Work Scheme if based in the UK?
    More

    Taxes, Customs & Export

    1. If I'm ordering from outside the EU, what do I need to know and how do I get the VAT back?
    2. What do I need to know with regard to UK customs duties and import sales tax?
    More

    Any questions? Click here for customer service

    Contact

    Configure your dream bike now

    To the shop