Why is the service fee PROPAIN GET.SET.UP charged for the pickup of my bike?

    PROPAIN.GET.SET.UP is much more than just picking up your bike – it’s a comprehensive service package. We build the best bikes for us and our friends!

    You have configured a bike that is tailored to your wishes and preferences. To ensure your dream bike is perfectly suited to you, we take our time during the handover.

    A qualified staff member will conduct a detailed bike setup with you, explain all the important functions and nuances of your bike, answer your questions, and assist you with the optimal basic settings – so you feel comfortable and safe from your very first ride.

    As high-quality as our bikes, so is our service. Our goal is not just to hand over a bike, but to provide a thoroughly coordinated riding experience.

    The service fee for PROPAIN.GET.SET.UP is €89.95 and applies regardless of whether individual components of the service package are fully utilized or not.