You’ve got a technical question? Our Customer Service team is happy to support you via our service form. We’re here for you if you’re experiencing any issues or defects. Our Service team will provide remote assistance to get you back on your bike as quickly as possible.

Sometimes it might be more affordable and faster to get in touch with a local bike workshop instead of using our own services at one of our Service Center.

PROPAIN sells 100% directly to end customers, so there are no actual dealers for PROPAIN. Most dealers, however, will be happy to take care of your bike in their workshop and are often also in touch with our team.