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    Delivery

    1. How can I track the progress of my order?
    2. How long will it take until I receive my bike?
    3. What are the dimensions of the box in which the bike will be shipped?
    4. When will PROPAIN be available in my country?
    5. Which shipping service provider does PROPAIN use?
    6. Can I choose a desired delivery date when my bike is fully assembled?
    7. Can I change the delivery address of my bike afterwards?
    1. Can my order be sent to a DHL parcel station?
    2. I wasn't home when my bike was delivered. Where is it now?
    3. Will my e-bike arrive charged?
    4. In which countries does PROPAIN deliver?
    5. What do I still need to assemble myself on my bike?
    6. Can Propain send my bike/small part via express shipping for an additional fee?
    7. My bike was not delivered on the scheduled date – what can I do?

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