Our PROPAIN Crash Replacement (PCR) takes effect where a normal warranty ends: In case of damage due to crashes. During such crashes large forces can act on the bike, destroy the parts or the whole bike and make it unridable. That is why we have introduced our PCR program. It allows the first owner to purchase a new bike at low cost.
- 3 Years warranty on alloy frames
- 3 Years Crash Replacement on alloy frames
- 5 Years Warranty on carbon frames
- 5 Years Crash Replacement on carbon frames
Important notice: The PCR-Program is a non-binding service. It´s limited to the original owner of the bicycle or frame. It also covers only damages where a save use of your bicycle cannot be guaranteed. Propain reserves the right to cancel this service in case of intentional damage.
We have divided our bike models into the following categorization of the respective areas of application:
- Rage CF
- Spindrift AL, Spindrift CF
- Tyee AL, Tyee CF
Category 1: For use on paved roads only
Category 1 includes all bikes and components that should only be used on paved roads. The wheels are always in contact with the ground.
Category 2: For use on and off the road and for drops of up to 15 cm
Category 2 includes all bikes and components that can be used in conditions described under category 1, as well as on gravel roads and moderate trails. The wheels may not always be in contact with the ground. Drops are intended to be limited to 15 cm or less.
Category 3: For use in rough terrain and for jumps of up to 61 cm
Category 3 includes all bikes and components that can be used in conditions described under category 1 and 2, as well as on rough trails and rough and unpaved raids that require good cycling skills. Jumps and drops should not be higher than 61 cm.
Category 4: For use in rough terrain and for jumps of up to 122 cm
Catefory 4 includes all bikes and components that can be used in conditions described under category 1, 2 and 3 as well as in very rough and partially blocked terrain with steeper sections and higher speeds. Regular, moderate jumps pose no problem for experienced riders when using these bikes. Extended and regular use in bike parks and then tackling "North Shore" sections should be avoided. Due to increased stresses, these bikes should be checked for damage after every ride. Full suspension bikes with mid-level travel are typical in this category.
Category 5: Extreme biking (Downhill, Freeride, Dirt)
Catefory 5 includes all bikes and components that can be used in conditions described under category 1, 2, 3 and 4 as well as in demanding, heavily blocked and extremely steep terrain, which can only be mastered by technically experienced and very well trained riders. In this category, big jumps are to be expected as well as intensive use in bike parks or on downhill tracks. With these bikes it is essential to ensure that after each ride an intensive check for possible damage is carried out. Pre-damages can lead to failure even if further stresses are significantly lower. A regular replacement of safety-relevant components should also be considered. Wearing appropriate protective gear is absolutely essential. Long travel full-suspension bikes but also dirt bikes characterize this category.